PLEASE SEE CURRENT TEMPORARY CHANGES TO MEDICATION & APPOINTMENTS ON THE HOMEPAGE 

New prescribing policies in Worcestershire: 

Worcestershire CCGs no longer support the prescribing of certain medications including over the counter medicines (for example paracetamol and ibuprofen), gluten-free products, baby milk and specialist infant formula and oral nutritional supplements. 

For more information on all of these prescriptions please click below:

http://www.worcestershire.nhs.uk/prescribing/

Baby milks

Oral Nutrition Supplements

Gluten-Free Foods

Over the counter      

Repeat Prescriptions

Orders can be placed in the following ways:

• Online with Patient Access via the link at the top of this page. New users are required to complete a simple registration prior to using this service.
• Taking your computer printed repeat prescriptions request slip to the Dispensary
• Posting your repeat prescription request slip to us
• Patients who have their medication delivered to them by the practice can also hand their repeat prescription requests to our delivery driver.
• Order via a Local Pharmacy. 

Turnaround Times

Please allow 48 hours for any prescriptions we dispense from the practice, any prescriptions to be collected from a pharmacy, please could you contact them directly regarding turnaround times. 

If you feel you have an request please ring on the dispensary line on 01386 761100 between 10am -12pm and 3pm 4pm Monday to Friday although requesting online is a 24-hour service please note that online requests will be processed daily up to 4pm after which time they will be processes the next day. Each request is processed manually so can only be actioned during working hours therefore does not include weekends or bank holidays. Please bear this in mind when making online requests 

How to obtain medication Urgently when we are closed  

Please visit your nearest out of hours pharmacy with evidence of your current medication. There may be a charge for this service.

Qualifying for Dispensing Services

Under current regulations, patients who live in an approved rural area and whose home is more than 1 mile from the nearest pharmacy can ask for their medication to be dispensed by the practice. Many of the villages surrounding Evesham are areas to which we can dispense. If you live in such an area and would like to have your medication dispensed by the practice, please ask the dispensary team.

Dispensing Delivery Service

We are pleased to offer a free home delivery service to those patients who have difficulties collecting their medication and have it dispensed by the practice. If you wish to take advantage of this service, please call into the surgery or telephone our dispensary team on 01386 761100. Non-dispensing patients can contact there issuing pharmacy to arrange delivery if required. 

Medication Reviews

Patients on repeat medication will be asked to see a doctor, pharmacist or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

          Collecting prescriptions

Please allow at least 48 working hours between ordering your repeat prescription and picking it up.

Our Dispensary process over 7,000 items a month and is working within strict guidelines to dispense medication safely and staff work hard to ensure that patients have their medication as quickly as possible.  We are unable to speed up requests for patients as this will result in further delays for others awaiting their medication.   Requests to process prescriptions in less than 48 hours may be declined.

If you feel you have an urgent request please ring on the dispensary emergency line on 01386 761100 between 10am -12pm and 3pm 4pm Monday to Friday

Repeat Prescriptions

Our Dispensary does not accept orders over the telephone if you would like to order a prescription they can be placed in the following ways:

-Online with Patient Access. New users are required to complete a simple registration prior to using this service.

-Taking your computer printed repeat prescriptions request slip to the Dispensary

-Posting your repeat prescription request slip to us

-Patients who have their medication delivered to them by the practice can also hand their repeat prescription requests to our delivery driver.

-Order via a Local Pharmacy

Although requesting online is a 24-hour service please note that online requests will be processed daily up to 4 pm after which time they will be processed the next day.